Closed on Holidays and weekends. Comprenew holds the right to accept or decline any return requests. Items that are missing components, damaged, or altered because of customer actions, are non-returnable and non-exchangeable. Damage includes but is not limited to: damage caused by operator error, physical or electrical stress, and virus or spyware infection. Note: Laptop and mobile device batteries are tested and working.However, battery life and charge capacity are not guaranteed and therefore not warrantied. Comprenew is a 501c3 nonprofit organization whose mission is to protect people & the environment from unwanted electronics by either extending their life-cycle or recycling their components. This item is in the category "Computers/Tablets & Networking\Monitors, Projectors & Accs\Monitors". The seller is "comprenewonline" and is located in this country: US. This item can be shipped to North, South, or Latin America.